Cloud Ingenium Corp, incorporated and existing under the laws of República de Panamá, is the entity responsible for the processing of personal data collected through this website (https://www.digicontas.com).
For any inquiry, request, or complaint related to the processing of your personal data, you may contact us through the following channels:
We are committed to responding to all requests within a maximum period of thirty (30) business days from receipt.
When you use this website, we may collect the following categories of information, either automatically or as voluntarily provided by you:
Technical and device information:
Usage and browsing data:
Voluntarily provided information:
Cookies and tracking technologies:
We use essential, analytics, and preference cookies. For more information, please refer to our Cookie Policy.
The information collected is used for the following purposes:
We will not use your personal data for purposes incompatible with those described above without first obtaining your consent or without a legal basis to justify such use.
The processing of your personal data is based on the following legal grounds, in accordance with the applicable legislation of República de Panamá and, where applicable, the Ley 81 de 2019:
Legitimate interest:
We process web analytics and security data based on our legitimate interest in maintaining a secure, functional, and optimized website. This interest has been assessed and balanced against the rights and freedoms of users, concluding that it does not override them. Analytics data is anonymized or aggregated to minimize the impact on privacy.
Consent:
For the sending of marketing communications, the installation of non-essential cookies, and any other processing that requires it, we request your prior, free, informed, and unambiguous consent. You have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal.
Contractual necessity:
When you request a service through our website, we process the data necessary for the performance of a contract or the taking of pre-contractual measures at your request.
Legal obligation:
In certain cases, we are legally required to process and retain certain information to comply with fiscal, regulatory, judicial, or other applicable legal mandates.
Cloud Ingenium Corp does not sell, rent, or trade your personal data to third parties under any circumstances.
However, we may share information with the following categories of recipients, solely to the extent necessary for the purposes described in this policy:
All service providers with access to personal data are subject to contractual confidentiality and security obligations that ensure an adequate level of protection.
In accordance with the Ley 81 de 2019 and applicable legislation in República de Panamá, you have the following rights with respect to your personal data:
To exercise any of these rights, send a request to legal@cloudingenium.com clearly indicating the right you wish to exercise and providing the necessary documentation to verify your identity. We are committed to responding within a period of thirty (30) business days.
If you believe that the processing of your data violates your rights, you have the right to lodge a complaint with the competent data protection authority in República de Panamá.
Cloud Ingenium Corp implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, accidental or unlawful destruction, and any other form of unauthorized processing.
Security measures include, but are not limited to:
Despite our efforts, no method of electronic transmission or storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless the law requires or permits a longer retention period. Specific retention periods are as follows:
Once the indicated retention periods have elapsed, personal data will be securely deleted or irreversibly anonymized.
This website is not directed at children under thirteen (13) years of age. Cloud Ingenium Corp does not knowingly or intentionally collect personal data from children under thirteen (13) years of age.
If we become aware that we have collected personal data from a child under thirteen (13) years of age without verifiable parental or legal guardian consent, we will take reasonable steps to delete such information from our systems as soon as reasonably possible.
If you are a parent or legal guardian and become aware that a child under your care has provided personal data through this website, please contact us at legal@cloudingenium.com so that we may take the necessary actions.
Given that Cloud Ingenium Corp uses services from global providers, your personal data may be transferred to and processed in countries other than República de Panamá, including countries where data protection laws may differ from those applicable in your jurisdiction of residence.
In particular, data may be processed by Cloudflare's global infrastructure, which operates data centers in multiple countries to ensure website performance and availability. Similarly, Google Analytics processes data on its servers located in various jurisdictions.
When international transfers of personal data are carried out, we implement appropriate safeguards to ensure a level of protection equivalent to that required by the legislation of República de Panamá, including:
For more information about the specific safeguards applicable to international transfers of your data, you may contact us at legal@cloudingenium.com.
Cloud Ingenium Corp reserves the right to modify, update, or revise this Privacy Policy at any time and without prior notice, at its sole discretion. Any modification will be effective immediately upon posting on this website.
The date of the last update is indicated at the top of this page. We recommend that you review this policy periodically to stay informed about how we protect your information.
Continued use of this website after the posting of any modification constitutes your acceptance of the changes made. If you do not agree with the modified terms, you must stop using the website immediately.
For any questions, concerns, rights exercise requests, or complaints related to this Privacy Policy or the processing of your personal data, you may contact Cloud Ingenium Corp through the following channels:
We are committed to acknowledging receipt of your request within five (5) business days of receipt and to providing a substantive response within a maximum period of thirty (30) business days.
If you are not satisfied with our response, you have the right to lodge a complaint with the competent data protection authority in República de Panamá.